You’ve built something real. Revenue is coming in, the team is growing, but your marketing hasn’t kept up. The message that made sense a few years ago no longer reflects what you offer.
We help growth-stage businesses explain what sets them apart, and give customers a reason to choose them. From brand strategy and messaging to hands-on marketing delivery, we turn that story into work people see.
You’ve built something great, but the outside world doesn’t fully get it yet.
ZeroPoint for Brands is for businesses that can explain what makes them different over coffee, but not in their content, and don't have the marketing team to fix that.
We work with:
→ Businesses that need senior marketing leadership without a full-time hire.
→ Founder-led businesses ready to grow beyond word of mouth.
→ Established brands repositioning or rebranding.
→ Teams whose sales and marketing tell different stories.
Our particular expertise is in luxury travel, tourism and hospitality. We also work with growing businesses across other sectors.
We define what your brand stands for, who it’s for and why customers should choose it. Then we build and run the marketing.
Define what makes you truly different.
Positioning & messaging that make it obvious to choose you.
Campaigns, content, social, email and website builds.
A consistent presence that people actually connect with.
Senior marketing thinking, embedded in your business.
Strategic direction and decision-making without the full-time hire.
Sales playbooks, funnel workflows, analytics and campaign iteration.
Understand what’s working, where customers drop off, what needs to improve.
From a focused brand or website project to ongoing marketing leadership and delivery, we agree the scope around what your business needs.
|
Focus Area
|
What It Covers
|
The Outcome
|
|---|---|---|
|
Brand & Positioning |
Brand story, messaging architecture, tone of voice, visual identity direction. |
Messaging your team can use to explain what makes you different. |
|
Marketing & Content |
Strategy, social media, email marketing, campaigns & content execution. |
Planned, delivered campaigns with results you can track. |
|
Website & Digital |
Website builds and redesigns, search engine and AI-search optimization. |
A website that explains your offer and makes the next step easy for customers. |
|
Fractional CMO & Support |
Embedded marketing leadership, strategic planning, KPIs, quarterly roadmaps. |
Senior direction, agreed priorities and accountability without a full-time hire. |
|
Sales & Growth |
Sales playbooks, funnel workflows, CRM setup, performance tracking. |
A consistent sales process, with visibility into enquiries, follow-up and results. |
Every engagement is tailored, but most clients start with one of these three options.
For founders and teams who need to sharpen their positioning, work through their messaging and decide what to tackle next.
For businesses repositioning or relaunching, with a brand strategy and marketing plan to guide the work.
For businesses that need ongoing senior marketing leadership to set priorities, lead delivery and track results.
I have the pleasure of working with Ainsley in her capacity as our Fractional CMO. Ainsley’s role involves a strategic oversight of our marketing initiatives, where her expertise as a top marketing executive in the cruise and travel industries has been invaluable in shaping our approach and execution. Not to mention her positive energy, deep enthusiasm and respect for our labour of love. Instantly, I completely relied on and trusted Ainsley's advice and judgment and she became an integral part of the inner core of our team. Ainsley has a remarkable ability to see the big picture and fine-tune our marketing strategies to align with our broader business goals. Her guidance has directly influenced our strategic direction, and in addition, Ainsley has actively participated in the execution phase. Her hands-on support with client interactions and deep marketing knowledge have enhanced our operational capabilities. Under Ainsley's marketing leadership, we've seen measurable improvements in our campaign performance and overall market presence.
Lynn Elmhirst Executive Producer, World’s Greatest CruisesWorking with Ainsley and the ZenZero team was such a positive and empowering experience. As a spa owner, I knew I needed support to elevate my website and set up systems behind it. But I also wanted to work with someone who truly understood my vision and values. The ZenZero team stepped in with so much care, expertise and a clear strategy that made me feel completely confident in their hands. They completely revamped my website to better reflect who we are and what we offer, and they took care of all the tech details: Google Analytics, SEO optimization and all the little details I didn’t know I needed. Their attention to detail and genuine care made the entire process feel collaborative and aligned. I can’t recommend ZenZero enough to any organization looking for a thoughtful, hands-on team to support their growth.
Caroline Crochet Owner, La Cachette SpaWorking with ZenZero has been a game-changer for K92 Mining. Their expertise in marketing strategy and execution has been instrumental in helping drive our investor relations and engagement efforts. Flexible, collaborative, and always focused on delivering results, ZenZero has been a trusted partner, helping us elevate our brand and connect with key audiences.
Anthony Oswald Manager, Investor Relations, K92 MiningOur two organizations have worked together on a couple projects, and continue working together as we move forward. Frontiers North Adventures is a company that has evolved over time, and our structures, processes, and decision-making needs keep up; we’ve relied-on and benefited from Ainsley’s experience to help us do that. The bottom line is that Ainsley is a tourism industry sales and marketing expert, and our company and our team have benefitted from her knowledge, experience, and leadership.
John Gunter CEO, Frontiers North Adventures (B Corp)Most agencies start with channels (social, paid, content) and build execution around whatever brief you give them. We start with story. Before we recommend a single tactic we get clear on what’s actually true about your brand, where the misalignment is, and what the marketing needs to do to close that gap.
The other difference is access. You work directly with senior people throughout. No account managers, no handoffs to junior teams. The thinking and the doing come from the same place, which means the strategy actually survives contact with execution.
Most brands don’t need to start over. They need clarity on what’s already true and the discipline to express it consistently. A full rebrand makes sense when the foundations such as purpose, positioning, and story no longer reflect where the business actually is. An evolution makes sense when the bones are right but the expression has become inconsistent, outdated or disconnected from how the business has grown.
The honest answer is you won’t know until you look properly. That’s where we start, with a clear-eyed assessment of what’s working, what isn’t, and what the marketing actually needs to do next. We’ll tell you which one you need. Even if it’s neither.
It depends on the engagement, but in every case you get direct access to senior marketing thinking without the overhead of a full-time hire. For fractional partnerships we work as an embedded part of your team, joining planning conversations, owning strategic direction and making sure execution stays connected to the story. For project-based work we move fast, stay close and keep you in the loop without creating unnecessary process.
What it doesn’t look like is a deck handed over at the end of a discovery process with no one to help you implement it. The thinking and the doing stay connected throughout.
/ẓén·ẓe·ro/: Ginger
Named for the Italian word for ginger, ZenZero stands for clarity with bite. We work with leaders and businesses ready to return to their ZeroPoint, the place where story, strategy and direction finally align.
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Based in Vancouver, BC. Working with clients across North America, the UK, Europe and APAC.
© 2026 ZenZero Consulting Inc. dba ZenZero Coaching & Consulting. All Rights Reserved.
For thousands of years the Shíshálh and Sḵwx̱wú7mesh people have stewarded this land, their own (unceded) traditional territory. I am grateful to live and work on these lands and waters, and I work from a place of respect and responsibility to this gift.
What’s your driver?
Working with the ZenZero team has been an incredible experience. They didn’t just build us a brand and a website, they took the time to walk us through thoughtful discovery sessions to really get at the heart of our business: what makes us tick, what sets us apart, and why we do what we do. Together we truly *discovered* the brand identity. From there, they conducted comprehensive competitor analysis and went above and beyond to design a brand and a website that elevates us to the next stage of our business journey. Every deliverable was top notch, but what stood out most was how much they cared about our success. We never felt like “just another client.” They treated our business as if it were their own, and that kind of care and dedication makes all the difference.
Amber Halliday Founder, Aderra Solutions